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Just figured out the problem and the cause. The shocks were bent. I travel around the country in my fifth wheel RV and I carry the scooter on a rack on the front of my truck. I ratchet down the scooter, using the suspension to keep pressure on the straps. I must have ratcheted down the rear of the scooter too tight and bent the shock rod. I was actually able to straighten out both shock rods and the suspension works perfectly. Thanks
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