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#1 | |
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#4 |
![]() Join Date: Aug 2011
Location: Tierra Azul, NM
Posts: 739
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I am a firm believer in the wisdom of Teddy Roosevelt "Speak softly and carry a big stick"
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Do not fear mistakes. You will know failure. Continue to reach out. - Benjamin Franklin Join the HARDCORE 1983 Honda GL650I SilverWing |
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#5 |
![]() Join Date: Mar 2006
Location: Georgia
Posts: 39
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The first thing I tell potential customers that I can get "the same scooter" at Sunny for less money is to Google the name "Sunny Sports" and "complaints" then get back to me. Once they do that they usually realize that the scooters only look the same and also that it does make a difference "where" you buy your scoot.
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John Dikov Valley Scooters www.scootersus.com www.valleyscooterparts.com www.valleyscootersdealers.com 203-500-0960 |
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#6 |
![]() Join Date: Jul 2008
Posts: 79
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Ice Bear use to sell the reverse trikes and got them from Sunny Sports. They quit selling them due to issues with the machines and not being able to get warranty parts. Now if a Distributor can't get parts from another Distributor, what makes you think a Dealer can?
When potenial customers tell me the can buy from Company X for less, I tell them the the same thing that John does, do your homework and research Company X on the net before you buy. We do pride ourselves in service before and after the sale. |
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#7 |
![]() Join Date: Nov 2012
Location: Afton,TN
Posts: 10
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Bought my scoot from Scooterdepot. When it came the windshield was missing and front fender cracked. Took me 3 months of phone calls and emails before I was able to get the parts.
Not the scoot in the photo. It's a Jonway from Countyimports. |
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#8 |
![]() Join Date: May 2006
Location: Western PA
Posts: 52
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Update... the part finally arrived. Installed on the scoot and delivered this morning...phew...
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HPS Motorsports LLC "Pittsburgh's Premier Scooter Dealer" |
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#9 |
![]() Join Date: Nov 2011
Posts: 482
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Maybe you should have ordered an extra micro switch? (just in case.)
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#10 |
![]() Join Date: Jul 2012
Location: Miami, FL
Posts: 390
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When I called Superiorpowersports for a replacement back support pillow for the BMS260, they had none in stock. They said they didn't carry those things, eventhough the sales person said they'd carry replacement parts.
I also asked for different color handlebars for the passenger, also got a 'NO' from them. First, they lure you into buying the bike. They even tell you to 'tell your mechanic they carry parts', and when finally I ask for parts, they don't have them. I sold the bike, and got myself another one! |
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#11 |
![]() Join Date: Nov 2011
Posts: 482
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If you ever decide to go with a Chinese brand (larger) bike again, give the folks at Puma a call.
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#12 |
![]() Join Date: Feb 2014
Location: las vegas
Posts: 100
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all of those online companies that sell sunny, and sunny themselves are garbage, hundreds of bbb complaints, they get their money and thats all they care about, they dont honor warranties and they are stupid overpriced
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2012 Jonway X 44mm Hoca crank 52mm Hoca big bore MMS big valve head raised ports, polished, milled .023 Hoca 26mm carb NCY titanium valve springs NOS wet nitrous system Holley fuel pump MMS variator Naraku CDI HT coil 4' Wheelie bar MMG stainless slip-on exhaust NGK "11" spark plug UNI filter 2014 Icebear Maddog too much to list http://mmsscooters.com |
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#13 |
![]() Join Date: Mar 2006
Location: Georgia
Posts: 39
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Yep, you got that right. Stick to the guys that sell the ZNEN scooters. They are a better quality scoot to start with. Also, as far as I know all of us who sell them have a good reputation for taking care of any warranty issues. When we do not have a particular scooter somebody wants we always refer them to the guys at Bintelli and Gorilla.
Puma is now defunct which does not surprise me. Pretty sure they were Chinese owned because I often heard dealers complain that they would honor warranties. Unfortunately some of our friends from China still have not figured out the American business model. They sold their ZNENs awfully cheap compared to what we had to sell ours to our dealers for and that left very little for them to be able to support the product afterwards.
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John Dikov Valley Scooters www.scootersus.com www.valleyscooterparts.com www.valleyscootersdealers.com 203-500-0960 |
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